Add-Life Website, Virtual Reality Platform, cloud and Apps are covered under this privacy policy and Terms of service.

At Add-Life, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you use our virtual reality rehabilitation platform.

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Information Collection and Use

We collect personal information from you when you sign up for an account, interact with our website, subscribe to our mailing list, or use our virtual reality products. This may include your name, email address, postal address, and payment information, as well as information pertaining to your mobility, ability and useage of our products.

 

We use this information to:

• Provide and improve the services you've requested.

• Customize user experiences, including clinician-specific customizations.

• Generate mobility and usage reports to track progress.

• Communicate with you regarding your account, product updates, and marketing (with your consent).

• Comply with any legal obligations.

 

Your data may be collected both specifically and anonymously, and it will be used to calculate reports that are essential for rehabilitation services.

 

Use of Products and Compliance

Our platform operates on Meta Quest products, and we comply with Meta’s Developer Data Use Policy (DDUP). We may also utilize other equipment and services, such as Google Cloud and Google Firebase, to store and manage your data securely. Other virtual reality headsets or wearable devices may be used on occasion, which also comply with this level of data privacy.

 

Data Security

We encrypt all data stored and transferred using industry-standard encryption techniques. While we take every precaution to secure your data, please note that no transmission over the internet can be guaranteed to be 100% secure.

 

Cookies

We use cookies to enhance your browsing experience and to gather data about how our site is used. You may disable cookies through your browser settings, but doing so may limit your ability to use some features of our website.

 

User Rights and Data Deletion

You have the right to permanently delete your data at any time. To request data deletion, please email us at relationships@add-life.info with your username. We will contact you to verify your identity and complete the deletion process. You will not be able to use Add-life with a user account after this point unless you create a new account.

 

Data Sharing

We will never share your personal information with third parties without your express consent, except in the following cases:

• To comply with legal obligations.

• To protect the rights, property, or safety of Add-Life or others.

• To enforce our policies or agreements.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or by posting a notice on our website.

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Terms of Service

By using Add-Life’s virtual reality rehabilitation software (the "Service"), you agree to the following terms:

 

1. Acceptance of Terms

By accessing the Service on the Meta Quest platform, you acknowledge and agree to these Terms of Service.

 

2. User Requirements

• Users must be at least 10 years old in compliance with Meta’s Developer Data Use Policy.

• Ensure you have a safe, obstacle-free space for using the virtual reality platform.

• Follow the safety guidelines provided by the Meta Quest headset.

 

3. Use of Service

• The Service is designed for exercise and rehabilitation purposes and should be used as directed.

• Hand tracking technology is utilized; ensure your hands are visible to the headset for optimal performance.

• While guidance is available on the website, seek professional consultation to make any choices about your health care plan.

• Discontinue use if you experience discomfort, nausea, or disorientation.

 

4. Data Use for Quality Care

To provide personalized care and allow clinicians to customize user experiences, we use your data both specifically and anonymously. This includes mobility reports and usage reports, which are an essential part of the rehabilitation process. By using the Service, you consent to the use of your data for these purposes.

 

5. Intellectual Property

All content within the Service, including software, graphics, and audio, is owned by Add-Life® or its licensors. You may not modify, copy, or distribute any part of the Service without our permission.

 

6. Privacy Policy

Personal data collected through the Service is governed by this Privacy Policy, available at www.add-life.info/privacy-policy.

 

7. Disclaimer of Warranties

The Service is provided "as is," without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of the Service.

 

8. Limitation of Liability

Add-Life is not liable for any indirect, incidental, or consequential damages arising from the use of the Service, including any injuries resulting from improper use of the VR system.

 

9. Changes to the Terms of Service

We may update these Terms of Service from time to time. Significant changes will be communicated via email or by posting a notice on our website.

 

Contact Us

If you have any questions regarding these Terms of Service or our Privacy Policy, please contact us at relationships@add-life.info.